Team manager

Download player certificates

When a season ends, every player on your squad can have a certificate of achievement with their name, your team and the place your squad finished. Download the whole squad as one PDF from the competition dashboard, or one player's certificate at a time.

Who this is for: Team managers
Time: Under a minute for the whole squad
Updated: 19 October 2026

When certificates appear

Nothing needs switching on by you. A competition shows the Certificates card once both of these are true:

The season has ended

While games are still being played the card stays hidden, because the final placings are not known yet.

The league has a certificate for it

Your league manager sets up a certificate design for the season. Seasons without one never show the card.

Parents can download their own

A parent who has linked their child to their account sees a Download certificate button on their own Teams page, so you do not have to send certificates to every family. Download your child's certificate is the guide to share with them.

1. Open the competition

Go to the squad's competition and stay on the Dashboard tab: Your team › Competitions › View Competition. The squad also has its own entry in the sidebar, under your team, with Dashboard as its first item.

The competition dashboard for HOB-U12 in SYC 2026 Aug to Sept, marked Completed: the squad's placing, 1st Runner Up in U12 Mix D1: Championship, sits beside the Certificates card with a Select a player box and a Download Certificate button. — The **Certificates** card sits at the top of the dashboard, next to the place your squad finished. On a phone it appears under that placing. The **Download all certificates** button, added since this picture was taken, sits under **Download Certificate**; step 2 shows the card as it is now.

If you manage several squads, each one has its own competition and its own card. Use Switch Division in the competition header, or the sidebar, to move between them.

2. Download the whole squad in one PDF

One PDF, with a certificate on each page for every player who has a full name, A to Z. This is the quick way at season end, and it prints as a stack of certificates in one go.

Press Download all certificates

On the Certificates card, press Download all certificates, the button under Download Certificate. A dialog opens and checks the roster first; it reads Checking who has a full name on the roster… for a moment.

Screenshot: The Certificates card images/ce-09-download-all-button.png Download all certificates under Download Certificate.

The card as it is now. Download all certificates needs no player chosen; Download Certificate stays grey until one is.
Check who is in, and who is skipped

The dialog says how many certificates the PDF will hold. If any player has no full name yet, a notice says how many will be skipped and lists them by jersey number, so you can decide whether to download now or name them first. Add names in the dialog opens the roster showing only those players, as in step 4.

Screenshot: The Download all certificates dialog images/ce-10-download-all-dialog.png The count and Download 12 certificates.

The dialog before anything downloads. Everyone on this squad has a full name, so nobody is skipped. When some players lack one, a notice listing them by jersey number appears between the count and the buttons.
Press Download, then wait for the PDF

The button names the count, for example Download 12 certificates. It reads Preparing PDF… while the file is made, which takes a few seconds for a full squad, and the dialog stays open until it is done. The PDF is named after the season and the squad, for example SYC-2026-Aug-Sep-Certificate-HOB-U12.pdf, and a message confirms Downloaded 12 certificates.

Each certificate is its own page

Print the PDF and the whole stack comes out, one certificate per sheet. The file is made fresh each time you ask for it, so after you name a skipped player you can download the squad again and they are in it, or download just that player from step 3.

3. Download one player's certificate

For one family at a time, or a player you have just named, download a single certificate from the same card.

Choose the player

Open Select a player. Each player is listed with their jersey number, in alphabetical order. Players who still need a name are at the bottom, marked (needs a full name): see step 4 for those.
Press Download Certificate

The button reads Preparing PDF… for a moment, then the certificate downloads as a PDF named after the season and the player, for example SYC-2026-Aug-Sep-Certificate-Alex-Tan.pdf.

Screenshot: A player chosen images/ce-02-player-picked.png A player picked, and Download Certificate ready.

A player chosen. The certificate is made at the moment you press the button, from the roster as it is now.
Repeat for the next player, or take the whole squad

Pick the next name in the same box and press the button again. Each certificate is its own PDF, which makes it easy to send to one family. If you click through many players very quickly you may be asked to wait a moment. For everyone in one file, use step 2 instead.

4. Name the players who need it

A certificate needs the player's full name. Players who were added at the scorer's table by jersey number, or with a first name only, cannot have one until you add the rest. The card tells you how many there are, and so does the Download all certificates dialog.

The Certificates card for HOB-U14. A notice reads: 5 players don't have a full name on the roster yet, their certificates unlock once you add their names, with an Add names link. The chosen player is #8 Unnamed player, needs a full name, and below it the card says #8 has no full name on the roster yet, with an Add name button in place of Download Certificate. — Choosing a player without a full name swaps the download for **Add name**. **Add names** in the notice lists all of them at once.

Open the player

With one player chosen, press Add name. It opens that player's page. To work through all of them, press Add names in the notice, or in the Download all certificates dialog, instead: the squad's roster opens showing only the players without a full name. Open each one from the menu at the end of its row with View Player.

Screenshot: The roster, filtered to players without a full name images/ce-04-roster-without-names.png Only the players who still need a name, with Show everyone to go back.

Where Add names lands. Show everyone brings back the whole roster.
Press Edit Player and fill in the name

On the player's page press Edit Player (Edit on a phone). Type the first and last name.

Screenshot: The Edit Player form images/ce-05-edit-player-name.png Empty name boxes, plus Date of Birth and Gender.

The name boxes start empty for a player added by jersey number. Date of birth and gender are required to save.

Have the date of birth and gender ready
The form will not save without them, and a player added at the scorer's table usually has neither. Ask the family, or check your own records, before you start.
Save, then go back to the dashboard

Save the form. Back on the competition dashboard the player now appears with their name, Download Certificate works for them, and the next Download all certificates includes them. You can do this after the season has ended: the roster is closed for adding or removing players, but names can still be corrected.

If the card says to ask the family

When a parent has claimed the child's profile, the name belongs to them and your copy of the page is read-only. The card says so instead of offering Add name. Ask the parent to add the full name from their family portal; the certificate unlocks for both of you once they save it.

What the certificate says

Every certificate carries three things from HoopersHub: the player's name, the team and division, and the place the squad finished. The rest is the league's own design.

A Supreme Youth Cup certificate of achievement presented to Alex Tan, with HEART OF BASKETBALL and U12 MIX under the gold divider and D1 RUNNER UP in red beneath, above the season line Supreme Youth Cup 2026 August to September Season. — A Supreme Youth Cup certificate. The player shown is an example; the organiser's signature is blurred here only.

Line	Where it comes from
The player's name	The roster, as it is when you download. Fix a spelling on the player's page and download again.
Team and division	Your club and the division, for example `HEART OF BASKETBALL • U12 MIX`. If your club has two squads in one division, the squad is added, for example `(BLACK)`.
The placing	Your squad's finish in its playoff level, from the league's results: `D1 CHAMPION`, `D1 RUNNER UP`, `D2 CHAMPION`, `D2 RUNNER UP`, `D3 CHAMPION` and so on. Third and fourth in a level read `2ND RUNNER UP` and `3RD RUNNER UP`. A squad that did not finish in the top four of a level reads `PARTICIPANT`.

Wording can differ by league. The World Youth Championship certificate, for example, prints the placing on its own, such as CHAMPION or 1ST RUNNER UP.

When a download is refused

If a certificate cannot be made, a message appears at the bottom of the screen saying why; the Download all certificates dialog says it in the dialog instead. These are the ones you may see.

What you see	What it means	What to do
This squad's playoff result has not been recorded yet	A game that decides your squad's placing has no result yet	Ask your league manager to record it. Certificates unlock as soon as they do
This player doesn't have a full name on the roster yet	The player was added by jersey number, or with a first name only	Add the full name, then download again
This player's name looks like a data-entry stub	The name is only initials, such as "A A"	Correct the name on the player's page
N players will be skipped	Not a refusal: the whole-squad PDF downloads without the players who have no full name yet	Download now and add their names later, or name them first so one PDF has everyone
No player on this roster has a full name yet	Download all found nobody it could print	Add the names, then try again
No Certificates card at all, or the dialog says certificates are not available	The season is still running, the league has no certificate for it, or the squad withdrew	Wait for the season to end, or ask your league manager

Common questions

Can I download the whole squad in one go?

Yes. Download all certificates on the Certificates card makes one PDF with a certificate on each page for every player with a full name, A to Z. Players still without a full name are skipped, and the dialog lists them before you download. The steps are in step 2.

Who is in the whole-squad PDF?

Every player on the squad's final roster who has a full name, including anyone marked injured or suspended. Players you removed from the roster are not in it, and neither are players without a full name until you add it.

I added names after downloading the squad. Do I download everything again?

Either works. Download that player on their own from step 3, or press Download all certificates again: the PDF is made fresh each time, so the new one includes everyone named so far.

A name is spelled wrong on a certificate I already sent

Correct it on the player's page and download again. Certificates are made at the moment you download, so the new one carries the fix. If the family has claimed the profile, they correct it themselves.

The placing looks wrong

The placing comes from the playoff results the league recorded. If a result is wrong, ask your league manager to correct it, then download again.

Can I still add names after the season has finished?

Yes. A finished season stops players being added to or removed from the roster, but names, jersey numbers and positions can still be corrected.

Do parents need me to rename their child first?

Yes. A player without a full name has no certificate for anyone, so the parent's button does not appear either until the name is added. What the parent sees is in when the button is not there.

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